COVID-19: Your Service and Safety

March 16, 2020

The Latest March 27, 2020 Effective 3/27 all service calls that require a service technician to enter the home will be suspended until the COVID-19 threat has been mitigated. Customers who would like to upgrade or make changes to their existing services may do so by calling into the office. Many upgrades can be made without… Read more »

Robocall Legislation Goes into Effect 1/1/2020

January 2, 2020

Are you going to miss getting calls from an unknown number reminding you that “the warranty on your car is about to expire”?  I didn’t think so.  The President recently signed legislation aimed at cracking down on robocalling.   The new federal requirement is placed on phone companies to put a system in place that attempts to… Read more »

CKTV – Fox Negotiations

December 31, 2019

NCTC (National Cable Television Cooperative) and Fox Corp, are currently negotiating a renewal of the retransmission consent agreement for the carriage of Fox Corp cable networks.  As a member of NCTC, Craw-Kan currently has consent to retransmit the following Fox Corp cable networks to CKtv subscribers:  Fox News, Fox Business, Fox Sports 1 and Fox Sports 2. … Read more »

CKTV Satellite Dish Upgrade

November 6, 2019

On November 20th, between midnight and 8am, we will upgrade our satellite dish that receives the national feeds for many of your CKTV channels. During this time these channels will be dark. The good news is your local channels will NOT be affected. This upgrade will result in a much more reliable signal and a… Read more »

The New Generation of Phone Scams

March 12, 2019
Neighborhood Spoofing

In February, the Federal Communications Commission issued an eye opening report on illegal robocalls. It was reported that 44.6% of all calls to mobile phones would be scam calls in 2019. Unfortunately, these calls are hard to stop. Caller ID spoofing hides the caller’s true identity making them hard to track. The FCC has made… Read more »

Is Wi-Fi the same as Internet?

January 28, 2019
Laptop

Wi-Fi technology is extremely popular. Whether you’re grabbing a cup of coffee or shopping, you’re likely to have a Wi-Fi hotspot available. You may hear people talking about “getting onto Wi-Fi” or not being able to “get onto Wi-Fi”. Most of the time, the issue is that they can’t get their device connected to the… Read more »

Wi-Fi Boosters – What’s the Difference?

January 4, 2019

With more connected devices and constant online activity in our homes, we all want to get the best Wi-Fi possible. Unfortunately, in some homes, certain spots can be hard to reach. When you try to connect in one of these dead zones, the connection is either too slow or you can’t get a signal at… Read more »

Time to Share – Employees Give Back

December 21, 2018

Every year Craw-Kan employees donate money to help those in the area that may need a little extra Christmas cheer. Servicemen out in the field see firsthand many of the hardships that our patrons may be going through. So, many years ago, the “Time to Share” fund was conceived and the tradition began. All money… Read more »

No! You’re Not Losing Channels

December 13, 2018

  The equipment that powers Standard Definition (SD) channel feeds is end-of-life and no longer supported by manufacturers. Craw-Kan will begin retiring Standard Definition (SD) channels as we move to a fully High Definition (HD) channel lineup. This does not mean you are losing any of your favorite networks! The Standard Definition (SD) channels being… Read more »

Holiday Package Theft On The Rise

December 4, 2018

It’s that time of year where everyone gets festive with decorations, seasonal foods, and of course online shopping is more prominent than ever. With access to eCommerce websites, having products shipped to your home may make life a little easier, but that also means more criminals are out taking packages from doorsteps. According to a… Read more »