Pay By Phone

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  • How can I pay by phone?
    If you want to pay your bill by phone, you can call us at 1(844)-206-7872. This is an automated system that will guide you through the process of paying your bill through the phone. You will need your account number to pay over the phone, so have that number ready when you call. Note: A common mistake is trying use your phone number as the account number you call, so make sure to use your account number. 
  • Do I Need A PIN?
    You will have a 4-digit PIN associated with your account when you call. The first time you call to pay your bill over the phone, your PIN will be the last four-digits of your social security number. You can change your PIN number after the initial call through the automated system.
  • What if I forget my PIN?
    If you ever forget your PIN, you can call a Customer Service Representative at 620-724-8235 and they can help you through the process and give you a new PIN. It is important to know that only authorized account holders are able to make changes to any Personal Identification Numbers associated with an account.