Capital Credits

• What are Capital Credit Checks?
  Each month when you pay your Craw-Kan bill, it is not just payment for service, but an investment into a company that you are a member of. One of the many benefits of being a Craw-Kan member is receiving a Capital Credit check as a return on your investment, much like a dividend on piece of stock. As a member, you build equity in the cooperative each year you receive service. Member equity is the essential tool Craw-Kan uses to build, sustain, and upgrade the facilities necessary to provide you the reliable, low-cost services you have become accustomed to receiving. Retirement of Capital Credits is a return of member-furnished capital. Being a cooperative, after paying for all operating costs for the fiscal year, Craw-Kan’s Board of Directors vote on how much is returned to our members annually.
• What are the steps to receiving a Capital Credit Refund?
  If you live in our telephone exchange boundaries and sign-up for service with Craw-Kan, you become a member of the cooperative. If you are a customer with Craw-Kan but live outside one of our 33 boundary exchange areas, then you are classified as a non-member, but you still receive the same reliable and affordable services. For members, as you purchase service from the cooperative, you build equity in it. The amount of the allocation is determined by using a multiplying factor that is common to all members. This ensures each member’s allocation is a fair and equitable percentage. When the Board of Directors determines the cooperative has met its financial requirements, they may decide to retire the capital credits to our members.
• I have an outstanding balance. Will this affect my Capital Credit Check?
  Since Craw-Kan processes capital credit checks in December, members must have their bills caught up before then. If your November bill is not paid on time, you will not receive a check. In addition, your retirement check will be applied to the amount you owe, and any excess will be used as credit for future billing.
• What happens to Capital Credit Checks of deceased members?
  Heirs may settle the Capital Credit account of deceased members.