Cable TV

Click on the question to reveal the answer.
  • What is Watch TV Everywhere?
    Watch TV Everywhere is a free addition to CKTV .CKTV subscribers can use Watch TV Everywhere to take CKTV with them anywhere they have an internet connection and watch on almost any device such as a computer, phone, or tablet. (Not all channels are available currently, and the content available on each network is at the discretion of the individual networks, not Craw-Kan. This addition is not included in the CKTV Economy Package.)
  • How do I use Watch TV Everywhere?
    Once you have registered an account on Watch TV Everywhere, you may use it as a portal to watch programming on your favorite network’s website. Alternatively, you can go directly to the network’s website if they appear in the list at Watch TV Everywhere. You can also download the network’s Android app from Google’s Play Store or the Apple iOS app from iTunes to watch on your tablet or mobile phone where available. For example, the WatchESPN or Discovery GO apps on the Google Play Store.Watch TV Everywhere Note: You may have to login with your  account information on the network’s website or mobile app
  • How do I sign-up for Watch TV Everywhere?
    Click HERE for a step-by-step guide on how to sign-up for Watch TV Everywhere.
  • Where can I find a guide for my remote?
    At the bottom of our CKTV webpage, you can view the functions of the remote controls we offer. Check it out HERE
  • I only watch a few of the channels on my TV, so why do I have to pay for the channels I do not watch?
    All cable TV providers are required to pay Content Providers a set fee for every household subscribed to the TV service – regardless of whether anyone in the household watches it. This is the industry standard. Many customers would prefer to pay for only the most popular networks and a select group of quality, special-interest ones that appeal to them. This is something we would love to offer, but unfortunately Content Providers will not allow it.
  • What are Local Broadcast Retransmission Fees?
    Local Broadcast Retransmission Fees are set by your local broadcasters, such as KOAM, KSN, etc. These fees are included with our CKTV packages, and any company nationwide that offers local television has included these charges, as well. For more information on this topic, you can review the rules governing these fees in the 1992 Cable Act.
  • How many channels can the DVR record at once?
    You can record up to five programs at the same time. With our fiber-optic service; however, you can record even more because of the extra bandwidth.