What are the steps to receiving a Capital Credit Refund?

If you live in our telephone exchange boundaries and sign-up for service with Craw-Kan, you become a member of the cooperative. If you are a customer with Craw-Kan but live outside one of our 33 boundary exchange areas, then you are classified as a non-member, but you still receive the same reliable and affordable services. For members, as you purchase service from the cooperative, you build equity in it. The amount of the allocation is determined by using a multiplying factor that is common to all members. This ensures each member’s allocation is a fair and equitable percentage. When the Board of Directors determines the cooperative has met its financial requirements, they may decide to retire the capital credits to our members.